Project Managment/Quality Assurance Specialist

itracks is committed to rewarding high achieving individuals who exemplify innovative thinking and dedication. By expecting great things from ourselves we inspire a high level of commitment, innovation, and accountability.

itracks is seeking a Project Management/Quality Assurance Specialist.  As a Project Management/Quality Assurance Specialist, you will assist with performing quality checks on itracks’ market research surveys, program surveys and provide technical support and training.


  • Database quality control using survey programmer and database checklists
  • Testing online survey projects to ensure they meet client specifications using established processes and protocols
  • Communicate survey feedback, suggestions, and changes to Web Survey Developer staff for approval or clarification
  • Program basic surveys using tools and technology provided
  • Cooperatively work with Project Managers and external clients to deliver projects meeting client needs, within prescribed time frames and budgets
  • Work with Project Managers to satisfactorily resolve issues or problems that may arise during a project’s lifecycle
  • Simultaneously manage multiple projects, ensuring that all deadlines are met
  • Contribute to the development and ongoing maintenance of standardized training, production, and quality control documents
  • Provide client technical support and training for itracks software applications
  • Liaison between external project participants and itracks’ Operations Department including reporting feedback from participants
  • Respond to participant inquiries
  • Assist in the development and revision of training documentation and videos
  • Other duties as may be required


  • Post-secondary education, preferably in computer technology, or related work experience
  • Excellent organizational skills
  • Ability to work both independently and in a team environment
  • Highly proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook
  • Ability to work under pressure in a face-paced work environment
  • Ability to manage competing deadlines and prioritize work based on the needs of clients under pressure in a fast-paced work environment

This position must be performed out of itracks Saskatoon head office location.

To apply for this position send your resume to

Please quote the job title on your application.