itracks is seeking a Recruitment Assistant to assist itracks with study recruitment using a variety of channels. This position is a daytime / early evening shift.

Responsibilities:
  • Provide internal operations support using itracks’ software applications
  • Perform confirmation, reminder and technical calls for participant recruitment
  • Assist the Operations team in a variety of administrative tasks regarding recruitment.
  • Liaison between external project participants and itracks’ Operations Department including reporting feedback from participants
  • Respond to participant inquiries and perform problem solving effectively and in a professional and timely manner
  • Pursue self-development to provide top-quality customer service, to increase itracks’ software products mastery, and to increase industry knowledge
  • Contribute to sales growth by delivering high quality technical support
  • Work effectively in a team environment for the good of the company as well as individuals
  • Perform other duties as may be assigned or requested
Qualifications:
  • Ability to work both independently and in a team environment
  • Highly proficient in Microsoft Office including Word, Excel, and Outlook
  • Ability to work under pressure in a fast-paced work environment
  • Good communication skills – phone and written.

 

To apply for this position send your resume to humanresources@itracks.com.

Please quote the job title on your application.