Reporting directly to Systems Team Lead, the Systems Administrator will be responsible for the maintenance and management of all itracks’ servers and networks.


  • Administer network services (Web/Email/DNS/DHCP/etc.).
  • Maintain server, desktop and network security.
  • Plan for and implement server and network hardware and software upgrades.
  • Plan, communicate and lead planned maintenance outages.
  • Monitor the performance and capacity of our servers and network.
  • Maintain configuration and process documentation.
  • Manage our backup and data-protection systems.
  • Be on-call on a rotating schedule to deal with potential server issues requiring intervention.
  • Assist staff in dealing with clients on technical matters.
  • Provide support for desktop and user issues.


  • Strong organization skills with the ability to multitask and handle several on-going projects
  • Effective communication skills and the ability to assist non-technical staff with their problems/requests
  • Excellent problem solving skills, both proactive and reactive
  • Project management skills would be a definite asset, and the ability to assist with large projects
  • Experience with the following programs/applications would be a definite asset:
    • Cloud computing
    • Microsoft Servers/Desktops
    • Linux
    • Microsoft IIS 7.5
    • Microsoft Exchange Server
    • Microsoft SQL
    • Microsoft Group Policy
    • Firewalls
    • SAN
    • VMware
    • LAN architecture
    • WAN architecture
    • Network Monitoring
    • VPN

Education and/or Experience:

  • Degree/diploma from a recognized institute.
  • Minimum 3-5 years of related experience (administration of servers, desktops and network infrastructure)

To apply for this position send your resume to us at