As a Quality Assurance Technician you will work in a team environment and be responsible for completing quality control checks on programmed surveys prior to being released live. Primary Responsibilities: - Database quality control using survey programmer and database checklists.
- Testing online survey projects to ensure they meet client specifications using established processes and protocols.
- Communicate survey feedback, suggestions, and changes to Web Survey Developer staff for approval or clarification.
- Help promote sales and growth by ensuring the delivery of world class quality control.
- Work in a team oriented atmosphere for the good of the entire company as well as the individual.
Qualifications and Requirements: - Ability to work under pressure in a fast-paced work environment.
- Ability to adapt to change and be flexible in an ever-changing work environment.
- Must have experience working in a team setting.
- A strong customer service/support background is essential.
- Extremely strong commitment to customer service and satisfaction.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Excellent organizational skills.
- High motivation and ability to work hard to help build a small company into an industry leader.
- Minimum typing speed of 30 WPM.
- Experience using web based applications.
- Must have a good knowledge and understanding of the Internet.
- General interest in Internet business would be a definite asset.
Compensation:
Itracks offers an attractive salary commensurate with experience, education, and qualifications. We offer an employee benefits package, profit sharing, and bonuses based on corporate performance. Why work for Itracks? Itracks hires people with an entrepreneurial attitude who are flexible and can adapt to meet client needs as we continue to build our position as leaders in online market research product and service development. We are a growing company, with a global reach, offering exciting opportunities! If you think you have what it takes to exceed client needs with enthusiasm and professionalism then send us your resume. Email: QA2001.itracks@hiredesk.net Phone: (306) 244-WORK or (306) 244-9675
Fax: (306) 665-2045 We thank all applicants for their interest, however, only those being interviewed will be contacted. Itracks is an Equal Opportunity Employer. |