itracks support staff are just a phone call or text chat away, with help desk access available for every group. If you want a dedicated team member to provide support while your group is running, we now offer a concierge service that can be booked with at least 48 hours notice. Dedicated concierge service is $100 per hour, billed in .5 hour increments with a minimum of 1 hour. To book this, please contact us.