Download our Product Comparison PDF
TIME FRAME 30 minutes – 1 hour 30 – 90 minutes  (per interview)  1 – 2 hours 30 minutes – 2 hours As long as your project dictates
NUMBER OF PARTICIPANTS 1 (per interview) 1 (per interview) 8 – 12 (no technical limit) 1 – 6 (up to 8) 15+ (up to 400)
DISCUSSION TYPE* Real-Time Real-Time Real-Time Real-Time Asynchronous
REPORT OUTPUT
  • Audio file
  • Tagged audio clips
  • Order/manage text transcript in software
  • Independent video feed files
  • Text transcript can be ordered
  • Tagged video clips
  • Highlight reel
  • Transcript
  • Chart
  • Video file
  • Text transcript can be ordered
  • Tagged video clips
  • Highlight reel
  • Transcript with embedded video
  • Tagged video clips
  • Highlight reel
  • Charts
LANGUAGES AVAILABLE** 9 9 9 9 20
BACKROOM FOR OBSERVERS Yes Yes Yes Yes Yes
WHY CLIENTS LOVE IT
  • Combines telephone interviews with online media-viewing capabilities
  • Automated scheduling and reminders
  • Instant audio recording
  • Real-time face-to-face interaction
  • Flash free/no downloads required
  • Individual video feed files
  • Screensharing and whiteboard capabilities
  • Instant reports
  • Good for quick project turn arounds
  • Great for low bandwidth
  • Interactive polling
  • Real-time face-to-face interaction
  • Streamlined booking and technical checking services
  • Individual or group interviewing
  • Interactive mobile app with offline capabilities
  • Reliable video capabilities
  • Randomized questions and topics

*Real-Time – Everyone logs in at one time
Asynchronous – Threaded discussion, participants log in at their convenience
**Additional languages can be added on an as-requested basis, languages available can be found at www.itracks.com/languages