As a thought and technology leader in the digital online qualitative space, itracks continually works to make sure clients are involved in our development, educated, and informed about how to grow their business using online capabilities.

itracks conducted 4 Live Chat Online Focus Groups directed at the qualitative research community to better understand how online Chat is used in the industry. The ultimate goal was to define:

• Benefits
• Value
• Challenges
• Key Uses
• Industry Obstacles

This webinar is devoted to answering your questions, thoughts, challenges and sharing ideas from other researchers.