One agile and accessible platform.
Use the same platform for interviews, video focus groups and interviews, and text groups. No plugins or downloads are necessary to access, so participants and clients don’t get blocked by lack of admin privileges. And unlimited groups means you can change up your research plan on the fly with no additional tech costs.
Intuitive and familiar.
Designed for ease of use, Realtime feels familiar even though it’s brand new. Participants, Observers, and Moderators each have their own interface with exactly what they need and nothing more, for a streamlined experience.
Real stakeholder engagement.
The unique virtual backroom allows clients and stakeholders to do more than just anonymously observe. Interact with one another and the moderator via video and text, for second-to-none engagement and input in the research process.
itracksBoard, anytime, anywhere
Keep the conversation going with an online discussion board or research community. Our secure, intuitive platform is flexible to meet your research objectives.
- Integrated online platform and mobile app
- Ability to create subgroups and segmented reporting
- Integrates with most survey platforms and research panels
Dedicated Mobile App
Reach respondents anywhere in the world with the convenient and intuitive mobile app. Allows panelists to respond from the field or in their homes as they use your product.
Over time, Anytime
Group members can log on and answer questions when it’s convenient for them, any time of day or in any time zone. Post questions and let the replies roll in hours or days later.
Group members can post videos and photos while using your product, allowing you to make design changes quickly. Or get live in-the-moment reactions for instant feedback.
itracks is used by the world’s favorite brands to introduce new products and expand into wider regions.
Don’t Take Our Word for it. Listen to Our Users!
“We had a great session with consumers who gave invaluable feedback on the concepts we shared. Having tried another platform and returning to itracks after a few years, I can tell you that itracks ROCKS!! You have a better board and provide a better client experience.”
Jeff Bierer, President, Bierer Research Group
Find the Solution that’s Right for You.
Whether you’re new to online qualitative research, or a seasoned pro, we’re excited to help you get started on your next project.