Connect with your shop-along participants
itracks Shop-Along Technology
Using our technology you can connect directly with your shop-along participant through a web interface while your participant can be invited to download and use itracks Go Mobile App.
Seamlessly connecting you both and allowing you to communicate and ask questions with your shop-along participant in store.
Not only can itracks GO mobile App connect to your shop-along participant in-store, it can also allow your participant to screen share their mobile applications.
A great way to get feedback on your E-Commerce website and mobile application.
itracks GO Mobile can connect to both WIFI and Cellular data, and with our video optimization the app will automatically adjust the video quality to work with the customers bandwidth so the connection is never lost.
Yes, with a simple click of a button your shop-along participant can go between cameras on their smart phone device, allowing them to show products on the shelf as well and show themselves responding to your questions
Yes, observers can view the shop-Along in the backroom and have their own unique interface dedicated to your team.
Yes, the itracks Realtime interface allows you to share multimedia with your shop-along participants, you can also create a itracks discussion board prior to the shop-along day and have your shop-along participant complete the exercise in advance. This will allow your team to review the homework and share the details the day of the shop-along.
Find the Solution that’s Right for You.
Whether you’re new to online qualitative research, or a seasoned pro, we’re excited to help you get started on your next project.